LED Lighting Products | Contact us (207) 699-5727
LED Lighting Products | Contact us (207) 699-5727

FAQs

  • Apr042016
    faqs

    What is the return policy?

    There is a 30 day return policy.

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  • Apr042016
    faqs

    I am a lighting distributor, can I set up an account?

    Yes, and please contact us for special distributor pricing.

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  • Apr042016
    faqs

    What if a bulb does not work?

    Our LED lights carry a 3 year warranty.

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  • Apr042016
    faqs

    How soon will I receive my order?

    Most orders will ship within 2-3 weeks.

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  • Apr042016
    faqs

    Are there rebates or incentives for switching to LED lighting?

    In many cases, yes. However rebate programs and incentive amounts vary depending on your state and/or electrical provider. In order…

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  • Apr042016
    faqs

    Can LED’s be used in enclosed fixtures?

    Not if they are completely enclosed. In order for an LED to function correctly, they must be in a non-enclosed…

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  • Apr042016
    faqs

    Where can LED’s be used?

    LEDs can be used almost anywhere. LED replacements are available for many different bulb types such as A-shape, PAR, MR,…

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  • Apr042016
    faqs

    Can LED’s be used with dimmers?

    Usually, yes. Many of Eco-Story’s LEDs are specifically listed as being dimmable. Some dimming systems work with LEDs better than…

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  • Apr042016
    faqs

    What are Kelvins and lumens?

    The Kelvin(K) temperature scale describes the color temperature or the “whiteness” of light. Higher Kelvin temperatures (4000-5500K) produce cool tones…

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  • Apr042016
    faqs

    How much will I really save with LEDs?

    This is a question that we are asked even today after the publication of numerous case studies. It is a…

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