LED Lighting Products | Contact us (207) 699-5727
LED Lighting Products | Contact us (207) 699-5727

Frequently Asked Questions

LEDs

  • Are there rebates or incentives for switching to LED lighting?

    In many cases, yes. However rebate programs and incentive amounts vary depending on your state and/or electrical provider. In order to find out if you are eligible for a rebate or other incentive and what incentive program is offered in your state, you can contact your electrical provider for the specifics.

  • Can LED’s be used in enclosed fixtures?

    Not if they are completely enclosed. In order for an LED to function correctly, they must be in a non-enclosed fixture to allow for heat to dissipate from the heat sink. Otherwise, they can overheat and may fail early.

  • Where can LED’s be used?

    LEDs can be used almost anywhere. LED replacements are available for many different bulb types such as A-shape, PAR, MR, T8 tubes, outdoor lighting, and many more. Chances are regardless of the space you are looking to retrofit with LEDs, there are suitable LED replacements available for the project.

  • Can LED’s be used with dimmers?

    Usually, yes. Many of Eco-Story’s LEDs are specifically listed as being dimmable. Some dimming systems work with LEDs better than others, so it’s best to test one or two before completely re-lamping a space.

  • What are Kelvins and lumens?

    The Kelvin(K) temperature scale describes the color temperature or the “whiteness” of light. Higher Kelvin temperatures (4000-5500K) produce cool tones of white, while lower color temperatures (2700-3000K) produce warm colors.

    A lumen, by definition, is a unit of measurement that describes how much light is contained in a space or the brightness of a light source.

    So to put it simply, the lumens measure the strength or intensity of the light source, whereas the Kelvin rating is the bulb temperature, or the color that the bulb appears to be.

  • How much will I really save with LEDs?

    This is a question that we are asked even today after the publication of numerous case studies. It is a legitimate concern as many have added insulation to their homes, high efficiency boilers, and other systems with high expectations of savings. Lighting power consumption is based on the very simple factor of watts consumed. For example an LED lamp that consumes 5 watts of energy and which replaces a halogen or incandescent lamp that consumes 50 watts will produce 90% energy savings. For a light that is rarely used, say in a closet for example, the savings might be minimal. But for a restaurant, retail store, or even a home where the lights are on for many hours every day the savings is substantial. Return on investment is now averaging between 6 to 12 months. This means that your investment in buying LED’s will start paying you back in less than a year. Where you once hat utility bills of $200 per month for lighting you could expect to now pay just $20 per month. See the savings first hand on our calculator.

  • How long do LED’s last?

    Eco-Story’s LEDs have a rated life of up to 50,000 hours. This is approximately 50 times longer than a typical incandescent, 20-25 times longer than a typical halogen, and 8-10 times longer than a typical CFL. Used 12 hours a day, a 50,000 bulb will last more than 11 years. Used 8 hours a day, it will last 17 years!

Ordering

  • What is the return policy?

    There is a 30 day return policy.

  • I am a lighting distributor, can I set up an account?

    Yes, and please contact us for special distributor pricing.

  • What if a bulb does not work?

    Our LED lights carry a 3 year warranty.

  • How soon will I receive my order?

    Most orders will ship within 2-3 weeks.

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